Real-life Skills for Reading Behaviors, Resolving Conflicts, Reducing Violence, Staying Safe
Ray Hassett De-Escalation / Connection Training
You can have a thousand rules in your employee handbook, but nothing can replace real-world training in conflict resolution and de-escalating workplace aggression that can spiral into violence. The best way to deal with difficult situations in the workplace is to be proactive and prevent them before they arise. Considering the tremendous expense any organization invests in attracting and retaining great talent, it's good business to provide your employees with real-life skills to help them work safely and effectively with challenging colleagues or clients.
Whether you're a privately owned business, a media group or outlet, a public corporation or a professional association, our training programs are designed to help your employees, members and leaders manage their emotional highways while creating a civil and productive professional environment.